Terms and Conditions – Ceremonial Gems

Effective Date: May 29, 2025

Welcome to Ceremonial Gems, the official website of Ceremonial Gems. By using this Website, you agree to the following Terms and Conditions. Please read them carefully before browsing, shopping, or registering.

1. Acceptance of Terms

By visiting or using Ceremonial Gems, you accept these Terms and our Privacy Policy. We may update these Terms from time to time. Continued use means you agree to the latest version. Please check this page regularly.

2. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your information. By using this site, you also agree to the terms in our Privacy Policy.

3. Who Can Use This Website

To use our site, you must:

  • Be at least 18 years old (or have legal consent)

  • Be able to enter into a binding contract under the law

If you’re using the site on behalf of a company or organization, you must have the authority to agree to these Terms on their behalf.

4. Personal Use Only

Our website is for personal shopping and browsing only. You may not use it for commercial purposes unless approved by us as a registered Affiliate or Wholesale Partner.

You may not:

  • Copy or scrape product listings

  • Link to competitive websites

  • Use our content or designs without permission

5. Your Account

If you create an account:

  • Keep your login information secure

  • You’re responsible for all activities under your account

  • You agree to provide accurate, current, and complete information

We reserve the right to suspend or cancel accounts that violate our Terms.

6. Orders, Payments & Refunds

Orders placed through Shopify are subject to their processing terms. You must:

  • Provide accurate billing and shipping details

  • Use authorized payment methods

  • Understand that order acceptance is at our discretion

We may cancel or limit orders for any reason. For more details, refer to our Refund & Return Policy (available on the Website).

7. Use of AI & Recommendations

We may use AI-powered tools to personalize your experience (e.g., product suggestions). These tools help us improve customer service, but they do not make final decisions on your behalf.

8. Content You Submit

If you leave reviews, comments, or upload content:

  • Make sure it’s accurate and respectful

  • Do not post anything unlawful, abusive, or offensive

  • You grant us the right to use your content for promotional purposes (with credit where applicable)

We may remove or block any content that violates these rules.

9. Intellectual Property

All content on Ceremonial Gems — including text, images, logos, product names, and designs — belongs to Ceremonial Gems or its partners and is protected by copyright, trademark, and other intellectual property laws.

You may not use our content without written permission.

10. Restricted Activities

You agree not to:

  • Impersonate someone else

  • Hack or interfere with our Website

  • Send spam or malicious links

  • Use bots or automated systems to access our Website

  • Violate copyright or trademarks

11. Disclaimer & Limitation of Liability

We work hard to keep our Website secure and accurate, but we make no guarantees.

  • We do not guarantee product availability, accuracy of information, or uninterrupted service.

  • We are not liable for any damages, including lost profits, data loss, or service interruptions.

Use the site at your own risk.

12. Changes to Our Services

We may change, suspend, or stop any part of our Website (including products, prices, or features) at any time without prior notice.

13. Legal Jurisdiction

These Terms are governed by the laws of the United Arab Emirates (UAE). Any disputes must be resolved in the courts of the UAE.

14. Indemnity

You agree to protect and indemnify Ceremonial Gems from any claims, damages, or losses resulting from your misuse of the Website or violation of these Terms.

15. No Third-Party Rights

These Terms are for you and us only. No other person or business has any rights under them.

16. Entire Agreement

These Terms, along with our Privacy Policy, make up the full agreement between you and Ceremonial Gems. They replace any previous written or verbal agreements.

By using our Website, you confirm that you’ve read, understood, and agreed to these Terms and Conditions.